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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A popup will open. It contains in-depth information about all the actions that you can perform on the page in question. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge array of educational video clips clarifying how to work with our Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, have a glimpse at our extensive FAQ database, which contains questions asked by real clients and offers real solutions. We regulary update our Frequently Asked Questions database with new questions & answers so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ section either, you can touch base with our excellent team of technical support engineers available 24/7 and ready to help you with any query. Each support ticket you send will be replied to within 60 minutes (the average trouble ticket response time is just 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 247391

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com